Help Center
Need help?
In the Help Center you will find everything related to managing returns , canceling orders and reporting problems .
In addition, you can browse our extensive frequently asked questions (FAQ'S) section and/or informative blogs where you can find detailed explanations about each of the Kannaby products , how we prepare and ship orders and how we work in the company , among others.
We spend a lot of time serving our clients and answering questions that arise from you. That is why we work every day to improve the Help Center, to be able to provide solutions to problems and answers to questions without having to rely on a conversation.
Still, if you cannot find solutions and/or answers in the Help Center, you can contact us through the following button.